Effective Date: May 1st, 2024

Carolina Futsal Center LLC, operating under the trade name Casa Retro, ("Casa Retro," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website at www.casaretrocarolinas.com or use our services.

By accessing our website or using our services, you consent to the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please refrain from using our website or services.

1. Information We Collect

We collect information that you provide directly to us when you use our website or services. The types of information we may collect include:

• Personal Information: We may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information when you place an order or create an account on our website.

• Transaction Information: We may collect information related to your transactions on our website, including the products you purchase, the amount spent, and other transaction details.

• Communication Information: We may collect information that you provide when you communicate with us, such as customer support inquiries, feedback, or other messages.

• Usage Information: We may automatically collect information about your usage of our website, such as your IP address, browser type, device information, pages visited, and other usage data.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• To process and fulfill your orders, including order confirmation, shipment, and delivery.

• To communicate with you about your orders, account, or inquiries.

• To provide customer support and address your questions or concerns.

• To personalize your experience and tailor content, recommendations, and advertisements to your interests.

• To improve our website, services, and offerings, including analyzing usage trends and preferences.

• To protect our rights, property, or safety and the rights, property, or safety of others.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

• With service providers and business partners who assist us in operating our website, processing transactions, providing customer support, or delivering products.

• With legal authorities, regulatory bodies, or law enforcement agencies to comply with applicable laws, regulations, legal processes, or government requests.

• In connection with a merger, acquisition, sale of assets, or other business transition.

• With your consent or at your direction.

4. Your Choices

You may choose not to provide certain information, but this may limit your ability to use certain features of our website or services.

You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in the communication or by contacting us directly.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and any changes will be posted on this page with an updated effective date. Your continued use of our website or services after the posting of changes constitutes your acceptance of such changes.

8. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at casadefutsal@gmail.com.

Thank you for choosing Casa Retro!